Monday, July 20, 2009

Auto-Post Records to Server

The ImageTrend Field Bridge software experienced an error that occurred on July 14-15 that affected 131 calls. As of today, 59 of those calls have arrived at the server in their entirety. However, there are still a remaining 72 PCRs that need to be posted to ensure accurate record keeping and billing procedures.

In order to ensure these remaining records arrive at the server, the following four steps should be taken as soon as practical by field providers. In addition, the practice of closing the application and reopening should become more common practice to ensure that the proper user is logged in and so that the auto-posting feature can be taken advantage of.

 

No comments:

Post a Comment